Lytham Heritage Centre Steward

Stewards act as the main liaison between the Group and visitors to the Centre. Their role is commonly the same throughout the year but when artists are present the artist is often the one who will greet the visitors. The steward’s tasks are not onerous, time is mainly spent sitting down - tasks include:

Being punctual for their rota slot (10:00 - 13:00 hrs. or 13:00 - 16:00 hrs.).

Greeting all visitors to the Centre and welcoming them to look around.

Engaging with visitors, suggesting they put comments in the Visitors’ Book and if they are local asking if they would be interested in joining the Group. Membership forms are available in the Centre to hand out as required.

Using the counter to count each visitor and then entering the total number at the end of the shift onto the rota sheet, and then restore counter to zero.

Assist visitors by answering questions about the exhibition, the Group and local area (if possible).

Taking money (cash or by card using our machine) for the cards, books and small items that are displayed for sale. Logging all sales in the Sales Book

Taking messages from visitors or telephone calls.

When it is quiet you can frequently chat to the exhibitors. If we are having a heritage exhibition then you are likely to be the only one in so in these cases it is useful to have a book ready. We have no facility for making drinks so it is useful to bring your own as it is not always possible to go out and get one, especially during the heritage exhibitions.

If you like the idea of stewarding at the Heritage Centre then we can arrange a time when you can come in and sit with an existing steward and find out what goes on.

What skills do I need?

Interpersonal skills

Time keeping

Open attitude to visitors and exhibitors

Honesty re dealing in small sums of money

When do I need to be available?

	Morning	Afternoon	Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Details

Volunteers can do a regular shift, Saturdays and Sundays are often available, or they can do random shifts as needed to cover holidays, sickness etc

Where does this role take place?