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Safer Ageing Volunteer


We at Hourglass are enhancing our community-led services to provide a range of support to help those who have experienced abuse or exploitation, as well as any older person who may be at risk. We are therefore recruiting a team of volunteers to help us deliver frontline support to older people and others – can you help?

This role is key to the development and delivery of Hourglass Safer Ageing work. Safer Ageing Volunteers will perform various functions, such as advocates, caseworkers, providing a listening ear, Helpline, or awareness raising, to name a few. The role can reflect the skills and interests of the volunteer, while fitting within the aims of the work.

To facilitate the development of strong and supportive relationships with and among older people through the Hourglass services

Safer Ageing Volunteers may carry out the following roles:

• Promoting the work of Hourglass & raising awareness of issues around safer ageing and abuse of older people

• Making regular Safer Ageing phone calls or visits to older people to provide friendship, emotional support, regular check-ins or advice.

• Acting as an advocate on behalf of an older person

• Providing casework support to older people (or others) concerned about the abuse of older people and/or safer ageing, eg. making calls or referrals to other agencies, providing information and advice, researching support options etc.

• Other tasks may be undertaken in line with volunteer’s skills and interests, and the needs of the charity and those we serve.

Full training and support will be given as appropriate, with further opportunities for learning and development. We will cover all out-of-pocket expenses, and arrange regular support meetings with other volunteers and staff.

Our volunteers will join a dynamic organisation, helping us shape our work to empower older people to experience safer ageing. Benefits include:

• access to a range of training courses and events

• one-to-one support, and support/networking with other volunteers

• building a network of friends and contacts in your local community

• give your time, talents and skills for the benefit of vulnerable older people & their families

• valuable experience of volunteering that you can add to your CV

What skills do I need?

We’re looking for people who:

• demonstrate commitment to Hourglass’s ethos of “Safer Ageing, Stopping Abuse”.

• demonstrate an understanding of the experiences of and issues affecting older people

• are reliable and able to commit to the agreed hours, as well as initial training

• display patience, sensitivity, and resilience

• can maintain confidentiality and deal appropriately with sensitive issues

• have the ability to listen patiently and constructively, and provide advice and guidance in a non-judgemental manner

• can recognise and work within personal and organisational boundaries

• are prepared to join the Protection of Vulnerable Groups (PVG) scheme, or are already a member. We can coordinate and counter-sign applications, and there is no charge for volunteers applying to the scheme.

When do I need to be available?

Morning Afternoon Evening
Register your interest
  • Ideal for people interested in
  • Domestic violence
  • Human rights
  • Older people
  • Ideal for people who like
  • Befriending
  • Providing advice
  • Research
  • Support work
  • Details
  • Accessibility
  • Age restrictions
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description
  • Application Process
  • Application Form
  • CRB Check
  • Informal Discussion
  • Interviews
  • References

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